Still working a decade later.
So is the support.

Firmware, manuals and frequency coordination kept current for gear that is still in the bag years on. We do not retire a product the day a new one ships. If you bought it, we still help you run it.

Everything you need to keep a rig current.

The full resource library, free and no login, kept current by the people who build the gear.

Downloads

FirmwareFirmwareLatest firmware for every current system, with revision histories and the USB updater. SoftwareSoftware DownloadsWireless Designer, ASPEN, D4, DNT and Quadra applications. PDFManualsUser manuals for current and legacy products. PDFData SheetsFull specifications for every model. PDFQuick-Start GuidesGet a unit running in minutes. ControlProgramming ReferencesCommand sets and control references for DNT, DR and more.

Reference

EngineeringWhite PapersThe thinking behind Digital Hybrid, encryption and RF design. RFFrequency Tables & Switch SettingsBlock charts and switch settings, current and legacy. WiringMicrophone WiringConnector and capsule wiring diagrams. AnswersFAQsThe questions crews ask us most. FieldTech NotesApplication guidance from the bench. NoticeService BulletinsImportant notices for specific products. TipsWire-ListsTechnical tips from the people who build the gear.

Learn & coordinate

SoftwareWireless DesignerFree RF coordination for Windows. Plan channels, scan and deploy to your receivers. VideoVideo TutorialsWireless, ASPEN and LecNet2 / DM walkthroughs. RFFrequency CoordinationPlan a clean RF environment for the job in front of you.

Find your gear, get its files.

Pick the family. Firmware, manuals, datasheets and release notes for every model under it, current and discontinued.

Wireless

Digital Hybrid Wireless

UCR411a, SMQV, SRc and the rest of the film and broadcast workhorses.

Open downloads
Wireless

D-Squared Digital

DSQD, DSR4, DCR822, DSSM. Native digital wireless with encryption and low latency.

Open downloads
Camera

Camera Hop / ENG

DCHT camera hop and SRC portable receivers for run-and-gun audio.

Open downloads
Comms

IFB

IFBT4, IFBR1b and the new IFBT2.0 base station. Interruptible foldback for the whole crew.

Open downloads
IEM

M2 Duet IEM

M2T transmitter and M2R receiver. Dante-connected in-ear monitoring.

Open downloads
DSP

ASPEN DSP

Installed-sound audio processors for courtrooms, boardrooms and AV. Firmware and config files.

Open downloads
Recorders

Recorders

PDR, MTCR miniature timecode recorder and SPDR. Firmware, manuals and timecode notes.

Open downloads
Software

Wireless Designer & Tools

The RF coordination app plus drivers, firmware loaders and utilities for the whole line.

Open downloads

It comes back to Rio Rancho.

Every repair is done in the building where the gear was made, by people who know it. The bench that fixes your transmitter is steps from the line that machined it.

Step 01Tell us the model and what it is doing. We will sort out whether it needs the bench.
Step 02We issue an RMA number and a shipping address. Pack it, label it, send it in.
Step 03It is repaired, tested against spec and shipped back, with notes on what was found.
Start a repair

Can't find it? Ask a person.

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